Stress free solutions for small businesses: Part 2 - FAQs
Frequently Asked Questions
What is considered a transaction?
Transaction volume determines the amount of time required to do the bookkeeping. Most items are considered two transactions, one for input of the supplier invoice or bill and the second for the payment of this bill. Don't worry, we can help assess the transaction volume for your business.
Do you offer payroll services?
At this time, we are unable to offer payroll services. We can assist you with a basic salary payment plan for an owner and/or have great resources if you wish to outsource the payroll function.
What is DEXT and why do I need it?
Ever get sick of carrying around a pile of receipts? Or do you continuously lose them?
We get it! Welcome to digital receipts. You will provide us with the receipt either by desktop or mobile app and we will review it and then attach it to the transaction in QuickBooks. This way, you can always find out what you spent money on without digging through old boxes!
Does the monthly bookkeeping fee include my year-end tax filing?
No, however, we are happy to provide you with a quote to include compilation financial statements, the corporate tax return and any information slips (T4/T5) required.
Do you only work with electronic documents?
No, if you wish to have paper documents, we can arrange for this to be dropped off at our office in Airdrie monthly.
Dext is a software we include in our packages which allows you to provide these documents to us easily using email, web browser, smartphone or scanner.
Will you be performing the work yourself?
I pride myself on being very involved in my clients. During this process, I will be highly involved; however, our bookkeeping team will be doing the behind the scenes work! If an issue arises, I am always here and I will be reviewing the information regularly to ensure accuracy.
Can you help me get caught up?
Absolutely. We can provide a custom quote for catch up services and then get you on a fixed fee plan going forward so you do not get behind again!
My company doesn't fit into one of the packages outlined. Can you give me a custom quote?
Absolutely! Bookkeeping isn't a one size fits all; however, we provide the packages to give you a rough idea of the pricing in order to save any issues when we prepare the final quote.